Susi's story

From the first day I spoke to Margaret her warm, positive and wise approach made me feel I could completely trust her and it gave me hope both have turned out to be right. She has been very flexible, we have had coaching in the early morning, the
evening, at weekends, and on the train, she has had 3 way conversations
with us parents and made sure we were both heard, and arranged to meet
my reluctant teenager in my sister’s house. From a point of anger and
despair at my son’s poor behaviour, his detachment from school and
disrespect towards adults, spending his time drinking and smoking with
friends or obsessed by his electronic music, and my own seeming
inablility to influence him for the good, she has patiently given me
solid foundations for a new loving and respectful relationship with him
which I love. I feel we are now on a very positive journey together,
and I return to Margaret’s words time and again when we are under
strain. Increasingly, he is maturing, taking responsiblility, engaging
with his studies and the wider world, and giving me glimpses of a bright
future which I thought was lost. I have become an emotional coach for my children.

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